Returns
- Why does Birch charge a fee for returns?
- What is the Birch return policy?
- How do I begin the return process?
- Will my mattress be picked up from inside my home?
- What if the pickup team can't get the mattress out of my room?
- If I return my mattress, do I have to ship it back to you?
- If I return my mattress, will it be junked?
- What if I live in a remote area and there are no pickup partners available?
- What happens to returned product?
- Will I get a full refund?
- Will Canadian orders be refunded in CAD?
- Does the conversion rate from USD to CAD impact my refund?
- Is the return process free?
- When will I receive my refund?