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Returns

  • I purchased my Birch mattress at a retail location. Does it include a 120 night sleep trial?
  • What is the Birch return policy?
  • How do I begin the return process?
  • Will my mattress be picked up from inside my home as part of the return process?
  • Are refunds for Canadian orders in USD or CAD?
  • Is the return process free?
  • When will I receive my refund?
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