Mattresses
Every Birch mattress includes a 100-night sleep trial beginning on the day of delivery.
We encourage you to give your mattress at least 30 nights to break in and adjust to your body before deciding whether to keep it — this allows time for both you and the materials to settle in properly.
If after 30 nights you feel it isn’t the right fit, you can request a return or exchange anytime within the 100-night trial period.
Foundations & Frames
Foundations and bed frames come with a 30-night sleep trial, starting from the delivery date.
Sleep Accessories
Accessories — including mattress protectors, encasements, pillows, sheets, duvets, and other soft goods — may be returned within 30 days of delivery.
Return Fees
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Mattresses: A $99 removal fee applies to all mattress returns to cover pickup costs. The same $99 fee will apply to unopened mattresses that are refused or returned. This fee will be deducted from your refund.
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All other products: Returns are free of charge, and a full refund will be issued to your original payment method.
Additional Policy Notes
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A maximum of two (2) mattress returns are allowed per customer or household.