Shipping & Delivery

In-Home Setup & Removal

• What is In-Home Setup & Removal by Ryder and how does it work?
• Why don’t I see In-Home Setup & Removal by Ryder as an option at checkout?
• Will my old mattress and/or base be removed?
• Can I add In-Home Setup & Removal after purchase?
• How do I reschedule my In-Home Setup & Removal by Ryder?

Shipping

• How long will it take for my order to arrive?
• How do I check my order status?
• Where do you ship?
• How big will the box be when my order arrives?
• Can I request expedited shipping?
• How much does shipping cost?

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Delivery

• My package was marked as delivered, but it's not here.
• Can I request a specific delivery date?
• Can I require a signature for delivery?
• Can I include delivery directions for FedEx?
• Is the Birch Packaging Recyclable?