We want you to love your Birch mattress, so every new mattress purchase comes with our 120 Night Sleep Trial. If you’re not completely happy, you can return it for a refund anytime within the 120-night period — after you’ve kept it for at least 30 nights.
Why the 30-night minimum?
All new mattresses have a short break-in period, and it can take a few weeks for your body to fully adjust.
Mattress returns
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There’s a $99 removal fee for all mattress returns to cover pickup. The $99 fee is deducted from your refund.
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Only two mattresses may be returned per customer or household.
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To start a return, please use our contact form and select the appropriate return option so our team can assist you right away.
Other products
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Foundations, frames, and sleep accessories (mattress protectors, pillows, sheets, duvets, and other soft goods): 30-night trial starting from the date of delivery.
Warranty replacements
While defects are extremely rare, our manufacturer’s warranty protects you against structural issues if they occur. If your mattress is replaced under warranty, the replacement does not include a new 120 Night Sleep Trial and is not eligible for return or refund.