All Birch products include a warranty that covers any manufacturer defects.
The Birch Mattress comes with a Limited Lifetime Warranty. This warranty protects each customer from any defects in the materials or workmanship of the product that develop from normal and reasonable use. For additional details on our warranty, visit our Warranty page.
The Plush Organic Pillow Top and the Birch Organic Pillow include a 1 year warranty.
To expedite the warranty claim process, please review our warranty claim guide below and include photos of the problem you are having, photos of any tags on the product, and photos of the support base beneath your mattress (if applicable).