Mulberry goes beyond the standard limited and manufacturer warranty by covering almost everything that can go wrong with the mattress in addition to any structural breakdowns.
Accidental stains such as:
- Wine, Pizza sauce, and any other food and beverage stains
- Make-up, Nail Polish, Cosmetics
- Pen, Crayons, Pencils
- Human and Pet bodily fluids
Accidental damages such as:
- Rips, Burns, and Punctures
- Common accidents from children or pets
- Breakage that causes structural breakdown
- Chipping, cracking, and breakage from normal wear and tear
Mulberry does not cover:
- Claims not initiated prior to the expiration date of the warranty
- Product repairs covered by the manufacturer’s warranty
- Damages that happen to the product outside of the customers’ home
- External causes such as acts of nature like floods, fires, and other natural disasters
- Mold or any damages caused due to mold on any parts of the product
- Any instances of bed bugs