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  2. Checkout, Payments & Promotions

Checkout, Payments & Promotions

Pricing

  • Do I need to pay sales tax?
  • Birch is cheaper than many organic mattresses. How does that work?
  • Are Canadian orders processed in CAD or USD?
  • Will Canadian orders be refunded in CAD?

Payment Methods

  • What payment methods do you accept?
  • Can I use two different payment methods?
  • Can I defer payment until my order ships?
  • When will I be charged for my order?

Promotions & Discounts

  • Does Birch offer a wholesale program?
  • Does Birch offer a trade program?
  • Can I use more than one discount code?
  • I forgot to use my promo code.
  • Does Birch offer any military, teacher, student, or first responder discount?

Financing

  • Do you offer financing options?
  • How do I finance my order?

Tax Exemptions

  • Does Birch offer tax exemption for my order?
  • Does Birch provide a tax exemption for my order if I provide a prescription from my doctor for a new mattress?
  • How do I apply tax exemption to my order?
  • What if I place my order before adding tax exemption?
  • What if I am denied tax exemption on my order?
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