Returns
- I purchased my Birch mattress at a retail location. Does it include a 100 night sleep trial?
- Do Birch return policies apply to orders purchased through a retail location?
- Why does Birch charge a fee for returns?
- What is the Birch return policy?
- How do I begin the return process?
- Will my mattress be picked up from inside my home?
Exchanges
Topper Program
- What is the Birch Mattress Topper program?
- Who is eligible for a complimentary mattress topper?
- How much of a difference will the complimentary Mattress Topper make?
- Will I be charged for the complimentary mattress topper if I return my Birch?
- If I return my mattress, do I also return the complimentary topper?