We have partnered with LoadUp to offer in-home setup of your Birch products after delivery. If you purchase In-Home Setup & Removal with your order, you will receive a email from the LoadUp team allowing you to schedule the date and time of your setup appointment. All items in your order will be delivered to your home via FedEx Ground and the LoadUp team will assist you in scheduling an appointment to have your products setup and your old mattress removed, if eligible.